Monday, July 7, 2008

SunCom (UP DATE: Read the SunCom Made It Right blog)

I found out today that a regional cell provider like SunCom has the crazy contract stipulation preventing you from a moved out of the area out clause...so if you move outside of their calling area it is to quote them, "You decided to move we didn't why should we have to void the contract!" I heard that about 50 times today quoted exactly the way I typed it from 3 different people.

We have moved 3 times and each of the other 2 moves the cell providers let us out of the contract because we left there calling area. 

So I am using the power of this blog to boycott SunCom...unless of course you want to take over a 2 phone unlimited plan for the next year at roughly $90 a month. :)

Viva La Verizon!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

5 comments:

Muirs of C'dale said...

Ryan,
When we moved here from Ohio we were able to get out of our Verizon contract (Verizon was not here yet in North Carolina) but it took several calls and several supervisors! Try sending a letter to customer service, probably won't work but won't hurt.
Nancy

Ryan Tucker said...

yea, we have sent e-mails and will send a letter. arrgh!

Mike Womble said...

If I recall, it cost $200 to break the contract too...per line. OUCH! It may be worth it, Suncom is so lonley- heck you get all those people following you around with the big V. Not so private when you want to text from the john, but much better coverage.

Clif Harris said...

Hey Ryan,

I believe when you have a problem like this, you need to go straight to the top.

Here is some contact information that will help get to the root of this problem. Send your complaint to:

Harry Connick, Jr. Fan Club
323 Broadway
Cambridge, MA 02139

email: info@harryconickjr.com

“Like his music, Harry Connick Jr. exudes a truthful, inspiring sense of emotion,” said Michael E. Kalogris, chairman and chief executive officer of SunCom. “His attitude and actions personify our commitment to our customers. We think Harry is the perfect embodiment of SunCom and our commitment to deliver on the promise of Truth in Wireless .”

. . . Always ready to help . . .

Clif

Ryan Tucker said...

Thanx, very insightful.