Travel Troubles

On Monday Court, Avery and I flew out of Billings for a visit with our families and a few friends. Unfortunately Billings was hit with a snow storm Sunday night and our flight was 45 minutes delayed on Monday morning. We even had to have de-icer sprayed on the plane before we left, it was a bit unsettling.

We arrived in Salt Lake City, UT and I ran ahead of Court and Avery in an attempt to catch the connection flight we were about to miss. I got to the gate only to find out the plane had mechanical troubles and the flight was 45 minutes delayed while they got us a new plane. Once it arrived we started to board the plane to find out it also was having mechanical issues. They moved us to another plane at a different gate but now it was obvious we were not going to make our connection in Houston. 

I started talking to the gate agent and she found us a direct flight to Memphis from Salt Lake City, UT. Once we finally arrived in Memphis late that night we found out Delta had lost all four of our bags. I spent most of the rest of the evening talking on the phone with Delta who refused to tell me they had no idea where our bags were at, in fact, on several different calls they literally lied to me to get me off the phone. 

Thankfully, after taking matters into my own hands I returned to the Memphis airport the next afternoon and found our bags sitting in the luggage area unattended. We then left Memphis to make the drive to Knoxville to start our visit with Court's family. Two days late!

We paid $15 for 3 bags and $25 for the fourth and they lost all of them. How did they loose all four?