SunCom made it right!!!

I got a call from somebody from SunCom today. They have decided to waive the cancellation fees based on the five year history we have with the company and our good credit standing. They do stand behind their normal cancellation policy, but said all policies are open to be reviewed and they decided to exercise their wiggle room on this issue based on the history Courtney and I have with the company. 

They even referenced this blog. It was nice to be reminded that the big guys do listen to and hear the little guys, sometimes.